A possible solution would be to relocate the settings gear to the upper right-hand corner of the home page, as this would be a natural mapping consistent with other social media platforms. Without prior knowledge, this may cause a large gulf of execution for users hoping to personalize their settings. One criticism is that user settings aren’t discoverable they only appear when clicking a small gear next to the username under the chat groups. Discord could encourage users to finish setting up their account by affording only some key features of the app to balance learnability before users commit to verifying their account, as opposed to allowing unverified users to take full advantage of the service. There is a signifier at the top of the page serving as reminder to claim the account before it’s lost however, without any constraints on the usability of the app, some users may deliberately violate the verification-a mistake resulting in the loss of their account. One note about the landing page is users aren’t required to verify their account before using the app. The tutorials create a system image for users, providing consistency across servers. The page also offers a checklist for getting started and a menu bar on the left-hand side, laying a clear mapping for the intended ways to interact on Discord. 2B), providing more signifiers and feedback that reduce the gulf of evaluation. When users enter chats or voice rooms, Discord plays a sound and shows tips (fig. By clicking on the highlighted areas, users learn about using text and voice channels, as well as how to send messages. The UI provides signifiers for different affordances within servers by highlighting the areas to explore in orange and explaining their functions. 2A, providing feedback to confirm the server is now live.

The user is then taken to the landing page shown in fig. The window displayed provides the user with some affordances as well, offering a list of possible classifications for a server. After submitting the form on the previous page, Discord welcomes users to its service and asks if they would like to create their first server, with a short description of what a server is.

Discord on web